FAQs

1. What products does K4C offer?

We offer 100% vegetarian (eggless) handmade chocolates, cakes, pastries, cupcakes, cookies, breads, snacks. We are specialists in customized cakes, chocolates be it personal, birthday, wedding, festivals and corporate orders .

 

2. Where are you located?

We current have outlets only in Kolkata. Please check the ‘Store Locator’ section on the website for all details of our stores.

 

3. What are your opening hours?

All our stores have different opening hours. Please check the ‘Store Locator’ section on the website for all details of our stores.

 

4. How do I place a cake order?

It’s simple, you can either call us on 9830083837 or visit any of our stores. Our catalogues are there in every store, so feel free to request to see them, or if you have an idea of your own, just mention it and we will make it for you.

 

5 .How far in advance do I need to place an order for a cake?

For normal cakes you can place the order ONE day in advance. For customized cakes, we usually need TWO days in hand but just in case you have run out of time, always call and check.

 

6. What information will you need when I place a cake order?

At the time of placing the orders, we will need the name, contact no., address, delivery time, delivery place, all the cake details, message on the cake as well as a 50% advance on the total amount.

 

7. What is your payment policy?

We take a minimum advance of 50% on all cake orders. We accept cash and card at all stores. You can also pay by wire transfer or direct debit.

 

8. Can I make a change to my order after its been placed?

You can provide we have not already started work on the cake. Always best to call on 9830083837 and check.

 

9. Do you deliver cakes and pastries?

Yes we can delivery at an additional cost depending on the area to be delivered at.

 

10. Do you have any readymade cakes I can pick up or do I need to place a custom order?

We have readymade 1lb and 2lb cakes at all stores every day depending on availability. Thus if you need a particular cake, it is best for you to call the stores and check with our staff. For cakes above 3lbs, you would need to pre-order.

 

11. What makes your cakes different than cakes sold in other stores?

We are 100% vegetarian and use the most premium quality ingredients available in India. All our products go through a strict quality control and made fresh every day. We do not use any available mixes either. 

 

12. Should cakes be refrigerated?

Yes, they should be refrigerated.

 

13. What cake flavors do you offer?

We have many different flavors of cakes namely:

Chocolate truffle, Blackforest Cake, Mango Cake, Krazy Tower, Choco Forest Cake, Ferror Rocher Cake, Blueberry/Strawberry Cheesecake, Philadelphia Cheesecake, Mousse Cake, Mixed Fruit Cake, Marble Cake, Strawberry Cake, Pineapple Cake, Red Velvet Cake, Oreo Cheesecake and more…

 

14. Do you offer adult theme cakes?

Yes we do, please check with our staff on 9830083837


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